Privacy Policy

This Privacy Policy explains how Bemias collects, uses, shares and protects personal data when you visit our website or contact us regarding our seafood import and corporate supply services. We are committed to handling your personal data lawfully, fairly and transparently.

Introduction

Bemias is a Türkiye-based business that sources frozen seafood products from trusted international producers and supplies hotels, restaurants, food courts, official institutions, catering companies, wholesalers and corporate buyers across Türkiye. This Policy applies to personal data we process through this website and through direct business communications.

We process personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (Kişisel Verilerin Korunması Kanunu, "KVKK") and, where applicable to visitors located in the European Union, the EU General Data Protection Regulation ("GDPR").

Data Controller & Contact

The data controller responsible for your personal data is Bemias. You can reach us using the details below for any question or request relating to your personal data:

Address: Garanti Plaza, Barbaros Neighbourhood, 3304th Street No:13, Office No:82, Kocasinan / Kayseri, Türkiye
Email: info@bemias.com.tr

What Personal Data We Collect

We only collect personal data that is relevant to our business communications and the operation of this website. Depending on how you interact with us, this may include:

Contact form

Name
Company
Email address
Phone number
Subject
Your message

Quotation request form

Company name
Contact person
Email address
Phone number
Country and city
Product interest / category
Estimated quantity
Delivery location
Your message and any additional details

Technical data

IP address
Browser type and user agent
Cookies and similar technologies (see our Cookie Policy)

How & Why We Use Data

We use the personal data we collect for clearly defined business purposes:

Responding to your inquiries — to reply to questions submitted through our contact form or by email.
Preparing quotations — to assess and respond to corporate quotation requests.
Providing our services — to coordinate seafood supply, communicate about orders and maintain our business relationship.
Security and anti-spam — to protect our website, prevent fraudulent or abusive submissions and keep our systems secure.

We rely on the following lawful bases for processing, depending on the context:

Consent — where you voluntarily submit a form or agree to optional cookies. You may withdraw consent at any time.
Legitimate interests — to operate, secure and improve our website and to manage routine B2B communications, provided your rights are not overridden.
Performance of a contract — where processing is necessary to take steps at your request before entering into, or to perform, a business agreement.

Cookies

Our website uses a limited set of cookies and similar technologies. For details on which cookies we use and how to manage them, please read our Cookie Policy.

Data Sharing

We do not sell, rent or trade your personal data. We may share personal data only where necessary with:

Service providers who support our operations, such as hosting, email delivery and IT maintenance providers, acting on our instructions and under appropriate confidentiality obligations.
Competent authorities where disclosure is required by applicable law or legal process.

International Transfers

Because our sourcing and supply activities involve international producers and partners, some processing may take place outside Türkiye or the European Economic Area. Where personal data is transferred internationally, we take reasonable steps to ensure it is protected through appropriate safeguards consistent with KVKK and GDPR requirements.

Data Retention

We keep personal data only for as long as necessary for the purposes set out in this Policy, to maintain our business relationship, and to comply with legal, accounting or reporting obligations. When personal data is no longer required, we securely delete or anonymise it.

Security Measures

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. These include access controls, secure transmission practices and the use of protective measures such as CSRF protection on web forms. While no system can be guaranteed completely secure, we work to maintain a level of protection appropriate to the data we handle.

Your Rights under KVKK & GDPR

Subject to applicable law, you have rights regarding your personal data, including:

The right to access the personal data we hold about you;
The right to rectification of inaccurate or incomplete data;
The right to erasure of your data in certain circumstances;
The right to object to or restrict certain processing;
The right to data portability where applicable;
The right to lodge a complaint with a competent supervisory authority — in Türkiye, the Personal Data Protection Authority (KVKK), or in the EU, your local data protection authority.

To exercise any of these rights, please contact us at info@bemias.com.tr. We will respond within the timeframes required by applicable law.

Children's Privacy

Our website and services are intended for businesses and professional buyers, not for children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updated version will be published on this page, and we encourage you to review it periodically.

How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@bemias.com.tr
Address: Garanti Plaza, Barbaros Neighbourhood, 3304th Street No:13, Office No:82, Kocasinan / Kayseri, Türkiye